Privacy Policy

Last Updated: July 11, 2023

 

Welcome to AIWritingPal, a service provided by NEXLY LLC. When you use our services, we understand the significance of trust placed in us concerning your information. This Privacy Policy clarifies the data we gather, its application, and the authority you possess over your information.

1. Information Collection

1.1 Information We Collect

When you use AIWritingPal, we may collect the following information:

- Account Information: This includes information you provide when you register or use our services, such as your name, email address, phone number, password, and account settings.

- Usage Data: We may collect information about how you use our products and services, including the features you use, the interactions you have with us, and any feedback you provide.

- Device Information: We may collect information about the device you use, including the model, operating system, settings, unique device identifiers, and crash data.

1.2 How We Collect Information

We collect information in the following ways:

- Directly Provided: Information you provide directly when you register an account, update your profile, use our products and services, or interact with our customer service team.

- Collected from Device and Network: Information we may automatically collect about your device and network when you use our products and services.

2. Information Use

We use the information we collect for the following purposes:

- To provide, maintain, and improve our products and services.

- To understand how you use our services so we can improve our products, provide a better user experience, and develop new features and functionalities.

- To communicate with you, including providing customer service, responding to your inquiries or feedback, and providing updates, security alerts, and important notices related to your account and our services.

3. Information Sharing and Disclosure

We’re committed to protecting your personal information and we don’t sell it. We may share your information in the following circumstances:

- Legal Requirement: If we’re required to disclose your information by law, regulation, court order, or other governmental request, we may do so.

- Partners and Service Providers: We may share your information with our partners and service providers to help us provide, improve, understand, or promote our services.

- Safety, Legal and Abuse Prevention: We may use and share your information to protect the rights, safety, and property of our users, staff, and the public, enforce our terms and policies, or prevent fraud, security, illegal or harmful behavior.

4. Your Rights

4.1 Access, Update or Delete Your Information

We provide you with tools and settings that allow you to access, update, or delete the information associated with your account. You can update your information through your account settings. If you need to access or delete your personal information, you can do so by contacting us.

4.2 Object or Restrict Processing

You have the right to object to or restrict the processing of your personal information under certain circumstances. For example, if you believe that your personal information is incorrect, or if you believe we don't have the right to use your personal information, you can contact us.

4.3 Data Portability

You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.

5. Children's Privacy

Our service is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

6. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: https://aiwritingpal.com/contact 

Thank you for using AIWritingPal!